Medical Billing Service

Synapse Managements has been providing a professional medical billing service to major Southern California corporations for over twenty years. Synapse Managements has a broad-based experience in healthcare information systems and have handled projects from hospital medical billing services to Electronic Data Interchange processing for clients such as Summit Health Corporation and Southern California Physicians Insurance Exchange. Four years ago Synapse Management established a subsidiary in the Philippines - eCode Inc - to provide alternative staffing solutions for medical billing services. Together Synapse Management and eCode work in collaboration to ensure that doctor clients achieve their revenue and profit goals through a professional medical billing service provider. Synapse Management maintains highly competent and well-educated staff in the United States and the Philippines who have been trained to conduct all aspects of the medical billing service.

In the past, for lack of more efficient options, doctors have relied upon in-house personnel to process a medical billing service but outsourcing this service with Synapse Management has proved to be quicker and more cost-effective. Outsourcing eliminates the expenses incurred for regular wages, state and federal taxes, employee benefits and incentives and the hidden costs of training, office space and equipment. In-house medical billing service also incurred human resource problems such as absenteeism and staff turnover. Outsourcing through Synapse Management eliminates these issues at a fraction of the cost of in-house processing. The benefits of modern technology and communication has seen large companies establish sales, accounting and customer service operations such as medical billing services in other countries like the Philippines where there is a large skilled white-collar workforce with an excellent command of the English language, toll-free communication service and electronic mail.

Synapse Management is aware that the Philippines follows Western business practices and English is widely used in education and business. Many people speak Spanish and understand various Chinese dialects. One of the biggest advantages of having medical billing services processed in the Philippines is the time difference between the US and Manilla. Synapse Management's submitted medical billing service projects for data entry in the US at the end of the business day are usually processed immediately in the Philippines where their working day has just begun. The medical billing service includes charge and payment entry, accounts receivable follow-up, insurance and patient calling and handling billing inquiries.